Support
We're here to help.
BizTrip is a product of PDJ Tax Experts LLC. The fastest way to reach us is by email — we typically reply within one business day.
Common questions
How do I scan a receipt?
Open the app, tap Scan, and take a photo of your receipt (or import one from your photo library). BizTrip's AI reads the merchant, amount, tax, and category and files it against the right trip.
How do I upgrade, downgrade, or cancel my plan?
Plans are managed on the web at getbiztrip.com. Sign in with the same account you use in the app, open Settings → Billing, and change or cancel your plan there. Changes apply to the app automatically.
How is my data handled?
Your trips, receipts, and expenses are stored in your account. Receipt images and expense text are sent to our AI providers only to produce results (reading receipts, answering questions) and are never sold or used for advertising. See our Privacy Policy for details.
I need a refund.
See our Refund Policy — your first subscription is covered by a 14-day money-back guarantee.
Which permissions does the app use, and why?
- Camera — to scan paper receipts.
- Location (while using the app) — to log business mileage and show trips on a map.
- Photos — to attach receipt and trip images.
Each is optional and only used for the feature described.
Still stuck? Email team@getbiztrip.com and we'll sort it out.